Technical & Operational Assistance
Avianet Consulting deploys teams of technical and operational experts directly to your bases, airports or operational sites in French-speaking Africa. Our technical and operational assistance aims to guarantee maximum fleet availability, flight safety, process optimization and rapid upskilling of your local teams. We intervene in punctual mode (AOG, peak activity) or long-term contract (embedded support).
Major strengths of our technical & operational assistance
- Rapid on-site intervention: Deployment of qualified teams within 24–48 hours in French-speaking Africa (AOG or temporary support).
- Multi-brand expertise: Certified technicians Airbus Helicopters, Leonardo, Bell, Russian Helicopters, Beechcraft, Airbus Defence, etc.
- Integrated operational support: Ground assistance, flight coordination, crew management, maintenance supervision, airworthiness monitoring.
- On-site training: OJT (On-the-Job Training), type qualification, specific courses (maintenance, pilots, CAMO) directly on your base.
- Fleet optimization: Operational audit, availability rate analysis, recommendations to reduce ground time.
- African adaptation: In-depth knowledge of local constraints (climate, logistics, customs, national certifications).
- Contractual flexibility: Monthly, annual contracts, embedded teams, or on-demand interventions.
- 24/7 availability: Permanent technical hotline, on-call teams, remote + on-site support.
- Parts & logistics: Rapid coordination of AOG parts, express shipping, local buffer stock.
- Reports & traceability: Daily/weekly reports, KPI tracking (availability, MTBF, MTTR), full documentation.
- Controlled cost: Transparent pricing, reduction of indirect costs thanks to our expertise.
- Partners: Airbus Helicopters, Leonardo, Bell Textron, Russian Helicopters, Pratt & Whitney Canada, etc.
- References: Successful assistance on several military bases and airports in French-speaking Africa.
Our main technical & operational assistance services
| Service | Description | Typical duration | Key advantages |
|---|---|---|---|
| On-site AOG assistance | Immediate intervention for critical troubleshooting | 24–72 h | Reduced downtime |
| Embedded technical team | Integrated technical team at your base (long term) | 3–24 months | Fleet availability > 95% |
| Maintenance supervision | Quality control, intervention validation, CAMO audit | Punctual or monthly | Full compliance |
| OJT & on-site training | Practical training of mechanics & pilots on your aircraft | 1–12 weeks | Local skills development |
| Pre-purchase / return-to-service audit | Complete expertise before acquisition or return to service | 1–4 weeks | Risk reduction |
| Operational assistance | Flight coordination, crew management, maintenance planning | Punctual or continuous | Operations optimization |
Need technical or operational assistance?
Contact us for an AOG intervention, embedded contract or fleet audit.
CONTACT OUR TEAM